My office operates on a fee-for-service basis. Payment in full is due at the time of service. I accept the following forms of payment: Cash, check, debit cards, flex benefit cards, Visa, and MasterCard.

INSURANCE

I am an authorized out-of-network providers for most major insurance carriers, which means you are likely entitled to reimbursement for our services through your health insurance or employee benefits plan. Please check the terms of your out-of-network mental health coverage with your benefits administrator in advance of your initial consultation. I cannot accept Medicare or Medicaid.

I do not file claims at the office. However, the process is generally straightforward. I will provide you with an invoice for the services that can be submitted along with a standard claim form. Claim forms are available online at or through your benefits administrator. I will gladly help you with any aspect of this process, in terms of assistance completing forms, and advocating for single case provider agreements, when applicable. I even have some patients mail their completed forms directly from the office. Most of our patients receive reimbursement for our services.

CANCELLATIONS / NO-SHOWS

The courtesy of a 24-hour notice is required to cancel or reschedule appointments. This allows other clients to take advantage of the available time and helps keep costs down for everyone. I may assess a late cancellation fee for notice less than 24 hours in advance.
Failure to keep an appointment also will be assessed a fee, as I would be unable to use that time for other patients potentially in need of being seen urgently. Please do not hesitate to ask any questions about these policies.

INCLEMENT WEATHER POLICY

In general, I follow the Wake County Public School System inclement weather policies for closing the clinic.